Data Security

499et Privacy Policy

Your personal information is our most important asset. This page clearly explains how 499et collects your data, where it is stored, and how it is kept secure.

Last Updated: January 2026
SSL
Encryption
256-bit
Security Layers
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Third-Party Sales
24/7
Data Monitoring
KYC
Identity Protection

499et takes your privacy very seriously. This policy explains what information we collect, why we collect it, and how your data is kept safe. If you have any questions, please reach out to our support team.

1

Introduction

499et is a trusted online Sports Betting and gaming platform in Bangladesh. We believe that protecting our members' personal information is one of our most important responsibilities. This privacy policy explains how 499et collects, processes, stores, and safeguards your data.

By using the 499et website, mobile app, or any of our services, you are considered to have accepted this privacy policy. Please read it carefully before you start using our services.

This policy applies solely to the 499et platform. 499et is not responsible for the privacy practices of any third-party websites or apps.

This privacy policy has been written in plain, easy-to-understand language. If anything is unclear, our support team is always ready to help.

2

What Information We Collect

499et collects different types of information depending on the situation. Below is a full breakdown of what is collected and how:

Information collected at registration

  • Full name and date of birth
  • Mobile Number & Email Address
  • Current residential address
  • Username and password (stored in encrypted form)

Information Collected During KYC Verification

  • National ID (NID) or passport copy
  • Selfie or Live Face Verification
  • Utility bill or bank statement (as proof of address)

Information Collected During Transactions

  • Mobile Banking Number (Mobile Banking, Nagad, Rocket)
  • Deposit and withdrawal amounts and timestamps
  • Transaction ID & Reference Number

Automatically Collected Information

  • IP Address & Device Information
  • Browser type and operating system
  • Time Spent on Site & Pages Visited
  • Usage data collected via cookies and tracking pixels
Data Type Collection Methods Mandatory?
Name and contact details Registration Form Yes
Identity Document KYC Verification Yes (for withdrawals)
Payment Information Transaction Processing Yes
Device and IP information Automatic Automatic
Cookie Data Browser Optional
3

How Your Information Is Used

499et uses your information only for legitimate and necessary purposes. We never collect data that is excessive or unnecessary.

  • Account Management: To create, log in to, and manage your account.
  • Identity Verification: As part of the KYC process to prevent fraud and illegal activity.
  • Payment Processing: To process deposits and withdrawals.
  • Customer Support: To resolve your complaints and queries.
  • Promotions and Offers: To send you relevant offers based on your preferences, subject to your consent.
  • Legal Obligations: To comply with anti-money laundering regulations and regulatory requirements.
  • Platform Improvement: To analyze user experience and further improve our services.

499et will ask for your consent before sending you any marketing messages. You can opt out of marketing notifications at any time.

4

Data Storage and Retention

499et only retains your data for as long as necessary. Retention periods vary depending on the type of information:

Data Type Retention Period Reason
Account Information For as long as the account remains active To Provide Services
Transaction Records 5 Years Legal Obligations
KYC Documents 5 Years Regulatory Requirements
Cookie Data 30 Days — 1 Year User Experience
Support Chat Logs 2 Years Quality Control

Even after your account is closed, certain data will be retained for a defined period due to legal obligations. Once that period expires, your data will be securely deleted.

We store your data in internationally certified data centers with round-the-clock security. Your data is always kept in encrypted form.

5

Data Sharing Policy

499et never sells your personal information to third parties. However, your data may be shared in certain specific circumstances:

Payment Providers

Only the information required to process transactions is shared with payment providers such as Mobile Banking, Nagad, and Rocket. These providers operate under their own privacy policies.

Legal Authorities

Information may be disclosed in response to a court order or a lawful request from law enforcement. Sharing data to prevent money laundering or terrorist financing is a legal obligation we are required to fulfil under international regulations.

Technology Service Providers

Limited information may be shared with technology providers that support site operations (such as hosting and analytics). All such providers are bound by strict confidentiality agreements.

In all circumstances, your information is shared only to the minimum extent necessary. 499et never sells your personal data to advertisers.

6

Cookie Policy

499et uses cookies and similar technologies on its website and app. Cookies are small text files stored in your browser.

The Cookies We Use

  • Essential Cookies: To maintain login sessions and support core site functionality. These cannot be disabled.
  • Performance Cookies: To monitor site performance and errors. Data is collected anonymously.
  • Functionality Cookies: To remember your preferences, such as language and theme settings.
  • Analytics Cookies: To analyze user behavior. You can opt out at any time.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain parts of the site.

7

Your Data Rights

As a 499et member, you have the following rights over your own data:

  • Right to Access: You may request to know what information we hold about you.
  • Right to Rectification: Contact our support team to correct any inaccurate information.
  • Right to Erasure: After your account is closed, you may request deletion of your data once the legally required retention period has ended.
  • Right to Object to Processing: You can object to your information being used for marketing purposes.
  • Right to Data Portability: You may request a copy of your data.

To exercise any of these rights, contact us at our support email. We typically respond within 30 business days. In some cases, legal restrictions may prevent us from fulfilling a request — if so, we will explain the reason.

8

Security Measures

499et follows industry-leading security standards to protect your data. Our security framework is outlined below:

  • SSL/TLS Encryption: All communication between your browser and our servers is encrypted with 256-bit SSL.
  • Password Hashing: Your password is never stored in plain text — only a hashed version is kept.
  • Two-Factor Authentication (2FA): OTP verification for an extra layer of security.
  • Firewall and DDoS Protection: Servers are protected against external attacks.
  • Regular Security Audits: An independent third-party team conducts regular system audits.
  • Access Controls: Only authorized personnel can access the data they need.

If you suspect any security breach, notify our support team immediately and change your password.

9

Children's Privacy

499et is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

Age is verified at registration. If an underage user creates an account using false information and this comes to our attention, the account will be closed immediately and all collected data will be deleted.

If a parent or guardian suspects their child has registered on 499et, please contact our support team immediately. We will take prompt action.

10

Policy Updates

499et may update this privacy policy from time to time. If any significant changes are made, we will notify you by email or via a platform notification.

The "Last Updated" date at the top of the policy is always kept current. Continued use of our services after any changes constitutes your acceptance of the updated policy.

For significant changes, we will notify you at least 14 days before they take effect. You will have the option to close your account if you do not agree during that period.

For any questions about our Privacy Policy, reach us at [email protected]. We typically respond within 24–48 hours.

Our Commitment to Protecting Your Privacy

499et follows the highest standards of technology and policy to protect every member's data.

256-bit SSL Encryption

Every transaction and login session is secured with bank-grade 256-bit SSL encryption. Your information cannot be read by any outside party.

Secure KYC Process

Identity verification documents are stored with full encryption and are accessible only to authorized personnel when required.

No Data Sales

499et never sells your personal information to third parties. Your data is used solely to provide you with our services.

Two-Layer Security

OTP-based two-factor authentication (2FA) protects your account from unauthorized access. Enable it today and enjoy complete peace of mind.

24/7 Data Monitoring

Our security team monitors your account around the clock for any unusual activity. Immediate action is taken if anything suspicious is detected.

Regular Security Audits

An independent third-party team regularly audits our systems. Any vulnerabilities identified are addressed immediately.

Privacy FAQs

No, 499et never sells your personal data to any third party. Your information is used solely for service delivery, payment processing, and fulfilling legal obligations.

Yes, you can contact the support team to view or correct your information. After account closure, you may also request deletion of your data once the legally required retention period has ended.

Your payment information is protected with 256-bit SSL encryption. Only the data necessary to complete transactions is shared with payment providers such as Mobile Banking, Nagad, and Rocket.

KYC documents are stored on internationally certified encrypted servers. Only authorized staff may access them for verification purposes. These documents are retained for 5 years in accordance with regulatory requirements.

You can turn off marketing notifications at any time through your account settings or by contacting our support team. You will, however, continue to receive important account and transaction-related messages.

Your information is secure — Join 499et with Confidence

Our privacy policy is fully transparent. Register today and join hundreds of thousands of trusted members across Bangladesh. Get a 100% bonus on your first deposit.

For users aged 18 and above. Please bet responsibly.

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